FAQ

How to purchase additional print quota?
You can purchase ($30 per ticket; equivalent to 100 pages of A4 B/W Printing) in Room 702 of TY Campus or Learning Commons of CW Campus.
Fri, 16 Jul, 2021 at 9:58 AM
May I know the location of print quota printers?
Printers and copiers location as below: CW Campus Computer Room S304 Computer Room S305 Computer Room S306 TY Campus Computer Room 703 Compu...
Mon, 22 Jan, 2024 at 4:27 PM
Can I borrow notebook computer in the campus?
Yes, please come to Room 702 (TY Campus) or Learning Commons (CW Campus) for the “Same Day Loan”.
Fri, 16 Jul, 2021 at 10:00 AM
How to install and connect to the VPN?
Please visit to https://www.thei.edu.hk/f/page/1603/11204/Virtual%20Private%20Network_Student.pdf for m more details.
Fri, 16 Jul, 2021 at 10:01 AM
What is the email storage quota for staff?
100GB.
Mon, 22 Jan, 2024 at 4:16 PM
How do I setup email account on mobile device?
Please refer to the attachment for more details.
Tue, 29 Jun, 2021 at 9:20 AM
When I received the pushing email, what should I do?
Do not reply and click the link of pushing email. Please submit the ticket to report ITS/LCDI immediately.
Fri, 16 Jul, 2021 at 10:05 AM
What is the maximum size of email sending for me?
50MB per email for staff , 150MB per email for students.
Fri, 16 Jul, 2021 at 10:06 AM
Can I install Kaspersky anti-virus at home?
Yes. Details please refer to https://intra.vtc.edu.hk/anti-virus.
Fri, 16 Jul, 2021 at 10:07 AM
I forgot my CNA password. How do I reset it?
Please visit to https://cnatools.vtc.edu.hk/CNAPortal/ResetPassword.aspx for reset password.
Fri, 16 Jul, 2021 at 10:08 AM