FAQ

I am a new staff / student, how to activate my CNA?
For Staff Please visit http://cnatools.vtc.edu.hk to activate your CNA. For Student If you have completed the self-registration process through the "...
Fri, 27 Aug, 2021 at 1:38 PM
I would like to seek IT support for the event or meeting, how can I do?
Please send your request to thei-it-helpdesk@thei.edu.hk and visit the THEi IT Helpdesk Portal (https://it-helpdesk.thei.edu.hk/support/home) to submit your...
Fri, 27 Aug, 2021 at 10:27 AM
May I know the link of THEi Internat?
The link of THEi Internat is: http://trikala.vtc.edu.hk:10080/
Fri, 27 Aug, 2021 at 1:39 PM
How to create a new Departmental CNA?
Departmental CNA account is designated for a department to facilitate the official activities and project's enquiry or communication. To create Depart...
Fri, 27 Aug, 2021 at 1:40 PM
How to extend the existing Departmental CNA?
To extend the existing Departmental CNA, please complete the e-form (http://forms.vtc.edu.hk/itsd/dept_cna_extension).
Fri, 27 Aug, 2021 at 1:40 PM
How to transfer the ownership of existing Departmental CNA?
To extend the existing Departmental CNA, please complete the e-form (https://sharepoint-intra.vtc.edu.hk/vtcstaff/itsd/Lists/Departmental%20CNA%20Ownership%...
Fri, 27 Aug, 2021 at 1:40 PM
What is the maximum validity period for the Departmental CNA?
The maximum validity period for the Departmental CNA is two years.
Fri, 27 Aug, 2021 at 1:41 PM
Is there are any Computer Rooms in CW and TY Campus?
Yes, there are 4 computer labs in CW Campus (Room S304, S305, S306, S504) and 2 computer labs in TY Campus (Room 703, 417).
Fri, 16 Jul, 2021 at 9:55 AM
May I know the opening hours of Computer Rooms?
Please visit to https://www.thei.edu.hk/student-services/itso/itso-opening-hours for details.
Fri, 16 Jul, 2021 at 9:56 AM
How many print quota for student?
700 free printing credits per year. Unused print quota will be carried forward to the next academic year.
Fri, 16 Jul, 2021 at 9:58 AM