FAQ

What is CNA password ageing? What should I do if my CNA is locked due to password expired?
Please change your password via https://cnatools.vtc.edu.hk/CNAPortal/ChangePassword.aspx.
Fri, 16 Jul, 2021 at 10:09 AM
What is the CNA password complexity requirement, and any best practice?
Please refer to https://intra.vtc.edu.hk/infosec/faqs/general#A10 for more details.
Fri, 16 Jul, 2021 at 10:10 AM
Can I use other video conferencing and collaboration tools instead of Microsoft Teams?
VTC Staff can use Microsoft Teams as a priority, Zoom, Citrix GoToWebinar and VooV Meeting for video conferencing and collaborative work.  Features supporte...
Fri, 16 Jul, 2021 at 10:12 AM
How to access Microsoft Office 365?
Please use your CNA login: http://office365.stu.vtc.edu.hk (For Students) http://office365.vtc.edu.hk (For Staff)
Fri, 16 Jul, 2021 at 10:13 AM
How to access WiFi on campuses?
Students and Staff can enjoy WiFi service on campuses (Students: VTC-Student; Staff: VTC-Staff). Please refer to http://wlan.vtc.edu.hk/Setup.html for set u...
Fri, 16 Jul, 2021 at 10:13 AM
Can I access free WiFi service outside the campus?
Students and staff can enjoy free wireless service using Y5ZONE. For details, please refer to http://wlan.vtc.edu.hk for details.
Fri, 16 Jul, 2021 at 10:14 AM
If the WiFi signal is weak or unstable, how can I solve?
Please try to reconnect the WiFi network. If the problem still exists, please contact us at 5808 4209 (CW) and 5808 4206 (TY).
Mon, 22 Jan, 2024 at 4:31 PM
How to remove the saved password in my mobile’s WiFi setting?
Please refer to http://wlan.vtc.edu.hk/forget_wifi_top_eng.html for more details.
Fri, 16 Jul, 2021 at 10:16 AM
How to create the local .pst file in Outlook 2016?
To create the local .pst file in Outlook, you can see the following guidelines: https://support.microsoft.com/zh-tw/office/%E5%BB%BA%E7%AB%8B-outlook-%E...
Fri, 27 Aug, 2021 at 11:55 AM
How to convert a Microsoft Word file to PDF?
Click to view
Wed, 18 Oct, 2023 at 11:17 AM