https://it-helpdesk.thei.edu.hk/support/home 2025-12-07T08:00:28+00:00 always 1.0 https://it-helpdesk.thei.edu.hk/support/solutions 2025-12-07T08:00:28+00:00 always 0.8 https://it-helpdesk.thei.edu.hk/support/solutions/51000088134 2025-12-07T08:00:28+00:00 always 0.8 https://it-helpdesk.thei.edu.hk/support/solutions/51000100536 2025-12-07T08:00:28+00:00 always 0.8 https://it-helpdesk.thei.edu.hk/support/solutions/51000129290 2025-12-07T08:00:28+00:00 always 0.8 https://it-helpdesk.thei.edu.hk/support/solutions/51000132966 2025-12-07T08:00:28+00:00 always 0.8 https://it-helpdesk.thei.edu.hk/support/solutions/folders/51000132017 2025-12-07T08:00:28+00:00 always 0.64 https://it-helpdesk.thei.edu.hk/support/solutions/folders/51000150056 2025-12-07T08:00:28+00:00 always 0.64 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000195419-i-would-like-to-seek-it-support-for-the-event-or-meeting-how-can-i-do- 2021-08-27T07:57:37+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000195420-may-i-know-the-link-of-thei-intranet- 2025-08-13T13:41:02+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000195422-how-do-i-setup-email-account-on-mobile-device- 2021-06-29T06:50:34+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201958-i-am-a-new-staff-student-how-to-activate-my-cna- 2021-08-27T11:08:21+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201973-how-to-create-a-new-departmental-cna- 2021-08-27T11:10:22+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201978-how-to-extend-the-existing-departmental-cna- 2021-08-27T11:10:09+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201980-how-to-transfer-the-ownership-of-existing-departmental-cna- 2021-08-27T11:10:33+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201981-what-is-the-maximum-validity-period-for-the-departmental-cna- 2021-08-27T11:11:34+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201982-are-there-any-computer-rooms-in-cw-and-ty-campus- 2024-01-22T13:54:13+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201983-may-i-know-the-opening-hours-of-computer-rooms- 2021-07-16T07:26:38+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201984-how-many-print-quota-for-student- 2021-07-16T07:28:04+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201985-how-to-purchase-additional-print-quota- 2021-07-16T07:28:57+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201986-may-i-know-the-location-of-print-quota-printers- 2024-01-22T13:57:27+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201987-can-i-borrow-notebook-computer-in-the-campus- 2021-07-16T07:30:45+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201988-how-to-install-and-connect-to-the-vpn- 2021-07-16T07:31:45+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201993-what-is-the-email-storage-quota-for-staff- 2024-01-22T13:46:51+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201995-when-i-received-the-pushing-email-what-should-i-do- 2021-07-16T07:35:40+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201996-what-is-the-maximum-size-of-email-sending-for-me- 2021-07-16T07:36:18+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000201998-can-i-install-kaspersky-anti-virus-at-home- 2021-07-16T07:37:41+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000202000-i-forgot-my-cna-password-how-do-i-reset-it- 2021-07-16T07:38:40+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000202002-what-is-cna-password-ageing-what-should-i-do-if-my-cna-is-locked-due-to-password-expired- 2021-07-16T07:39:27+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000202003-what-is-the-cna-password-complexity-requirement-and-any-best-practice- 2021-07-16T07:40:07+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000202005-can-i-use-other-video-conferencing-and-collaboration-tools-instead-of-microsoft-teams- 2021-07-16T07:42:22+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000202006-how-to-access-microsoft-office-365- 2021-07-16T07:43:00+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000202007-how-to-access-wifi-on-campuses- 2021-07-16T07:43:35+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000202010-if-the-wifi-signal-is-weak-or-unstable-how-can-i-solve- 2024-01-22T14:01:31+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000202011-how-to-remove-the-saved-password-in-my-mobile-s-wifi-setting- 2021-07-16T07:46:09+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000220085-how-to-create-the-local-pst-file-in-outlook-2016- 2021-08-27T09:25:48+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000220597-how-to-submit-the-ticket-to-thei-it-helpdesk- 2021-08-27T06:36:25+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000369353-how-to-convert-a-microsoft-word-file-to-pdf- 2023-10-18T08:47:59+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000369360-how-to-sign-a-pdf-file- 2023-10-18T08:55:16+05:30 always 0.512 https://it-helpdesk.thei.edu.hk/support/solutions/articles/51000375198-how-to-record-video-and-manage-video-access-rights-in-microsoft-teams- 2023-11-17T13:54:46+05:30 always 0.512